Terms and Conditions Residential Heating and Cooling

Here is a complete list of the general program terms specific for heating and cooling equipment incentives from FOCUS ON ENERGY®. Make sure your equipment is eligible by referring to these guidelines.

General Program Terms and Eligibility Requirements:

  • Must be a customer of a participating utility. Focus on Energy incentives are available to Wisconsin residential customers of participating utilities. Verify your utility at: https://focusonenergy.com/about/participating-utilities.
  • Offer is valid for eligible equipment and products purchased and installed between January 1, 2023 and December 31, 2023.
  • Only single family dwellings, multifamily dwellings with three or fewer units under a single roof, or a multifamily dwelling of 4+ units under a single roof where the heating/cooling equipment only heats/cools a single dwelling, are eligible for incentives included in this application. Incentives may be available for other customer or property types. Please visit https://focusonenergy.com/business for more information.
  • Any project with an expected incentive exceeding $10,000 requires pre-approval BEFORE project initiation or equipment purchase to guarantee fund availability. Projects not receiving pre-approval will be subject to funding availability.
  • Incentives are limited to $400,000 per customer per calendar year for all Focus on Energy incentives
  • Incentives may not exceed the total purchase price of the energy efficient equipment. The only costs eligible for incentives are: materials; equipment; external labor.
  • Allow approximately 8-10 weeks for your completed application to be processed. Incomplete applications cannot be processed. Failure to complete the application in full and provide the required supporting documentation will either delay the payment process or result in your application being denied. Receipt of an application does not guarantee payment of an incentive.
  • The program is not responsible for items (i.e. applications, supporting documentation, incentive checks) lost or damaged in the mail.
  • Focus on Energy will only pay one incentive for each piece of equipment. Incentives paid on this application cannot be claimed on another Focus on Energy application. Similarly, incentives can only be paid to one person or entity (i.e., either the resident or landlord, not both).
  • You cannot receive an incentive from both the standard and income-qualified offerings.
  • All equipment installations are subject to verification inspection by the Program to ensure the equipment is properly installed and operating.
  • Participants must allow, if requested, the Program or a Program representative reasonable access to their home to verify the installed equipment.
  • A current list of qualified products for most equipment is available on our Heating & Cooling page. If you have a question concerning one of the lists, please email homerewards@focusonenergy.com with "Equipment" in the subject line.

You are only eligible to participate in the Program if you are:

  • A current residential customer of a participating utility in Wisconsin at the time of equipment purchase and installation; or
  • A landlord (who is not the utility account holder) who paid for the equipment installed in the residence of a current residential customer of a participating utility in Wisconsin at the time of equipment purchase and installation; and
  • Installing qualifying energy efficient equipment in an existing residential dwelling. New construction does not qualify for these incentives. Please visit our Building a Home page to learn about available incentives for new construction.

Your installation of high efficiency equipment is only eligible for an incentive if:

  • It meets all equipment-specific, energy efficiency, and Program requirements as outlined in our eligibility guidelines by equipment type:
    • Furnace
    • Boiler
    • Smart Thermostat
    • Combination Boiler
    • Electronically Commutated Motor (ECM)
    • Air Source Heat Pump (ASHP)
    • Indirect Water Heater
    • Single Package Vertical Unit
    • Package Terminal Heat Pump (PTHP)
    • Ducted or Ductless Heat Pump

Eligibility Requirements for Residential Heating and Cooling Incentives

  • It is replacing existing equipment used for the same purposes. Equipment additions to a residential dwelling, which are not replacing existing equipment, do not qualify.
  • It is purchased new. Resale material or material that is leased, rebuilt, rented, received from insurance claims, received from a manufacturer warranty, purchase through Focus on Energy or won as a prize does not qualify. Equipment purchased with a home warranty is eligible if the incentive does not exceed the total purchase price of the energy efficient equipment less the home warranty reimbursement.
  • Equipment is installed by a professional contractor with appropriate insurance, permits, and licenses. A valid Wisconsin State professional contractor’s license or credential is required.
  • Equipment is installed conforming to all applicable building, local, state and federal codes, standards, ordinances and regulations, and manufacturer specifications.
  • Equipment is installed and operational prior to submittal of this application at the address listed on the application.
  • It is installed in a property owned by the applicant, or the applicant has received permission from the property owner to install the equipment. If you do not own the property where this equipment is installed, as a residing tenant you are responsible for obtaining the owner’s permission to install the equipment for which you are applying for an incentive. Submission of this application indicates that you have obtained this permission.

To be considered complete and eligible for incentives, all applications must:

  • Be postmarked no later than 60 days after the installation date.
  • Be signed by or on behalf of the purchaser (Utility Account Holder, Landlord, or Applicant signing on behalf of the Utility Account Holder).
  • Include tax information for landlord or Trade Ally if receiving the incentive
  • Include itemized contractor invoice(s) or proof of purchase receipt(s) containing:
    • Equipment make and model
    • Total installed cost
    • Total number of units installed
    • Purchase date or installation date
    • Professional contractor’s business/company name, address, and phone number
    • Balance due of zero, paid in full stamp, or payment terms
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